Discovery Phase - Phone call or meeting held to explain the savings opportunity and answer questions. Preliminary Letter of Authority (LOA) may be requested to source the historical Half-Hourly (HH) data and to better understand the supply.

Proposal Phase – HH data is analysed for the supply to determine the opportunity and expected savings reported to customer within a proposal.

Authorisation Phase – Once proposal is accepted, comprehensive LOA is sent to customer for quick e-signing in order for us to communicate with the relevant District Network Operator (DNO) and also supplier to action the work.

DNO Phase – After receiving the comprehensive LOA, a new connections agreement is requested from the DNO and sent to customer for signing. Counter-signed copy of the agreement is received from the DNO and Band level is updated within their distribution pricing.

Supplier Phase – With the Band level changed, the supplier is contacted direct to ensure they acknowledge the change and demonstrate through revised bills at the lower capacity cost level. The energy broker / negotiator for the electricity supply is informed of the correct standing charge cost moving forward.

Results Phase – Following successful completion of the work, a final report is issued showing the savings achieved for the customer.